Webinars | FareHarbor Compass

Webinars

Upcoming Webinars

As a FareHarbor user, you have access to one-of-a-kind live webinars offered by FareHarbor experts and featured industry guests. Webinars will be hosted on topics ranging from Dashboard best practices to business-boosting webinars on actionable ways to grow your business.

As always, our webinars are free to attend just by registering below. If you are interested in attending or viewing a non-English webinar, please visit our help page to see additional information.

On-Demand Webinars

Access our complete library of previously recorded webinars at any time.

COVID-19 Resources
Digital Marketing
Industry Insights

How to Navigate the New Digital Market

Last Updated: November 19, 2020

Presented by Sojern Guest Speakers: Aline Hilsabeck – Data Analyst, Travel Insights, Sojern Guy Miller – Senior Sales Director, Sojern In today’s world of travel restrictions and budget cuts, tour and attraction operators need creative options to help drive demand to…

All Skill Levels

51 minutes

Business Management Tips
Dashboard & FareHarbor

How to Capture Holiday Sales this Season

Last Updated: November 4, 2020

Although the holidays may be a bit different this year, people are still looking for ways to spread holiday cheer. Make sure your business is in the best position possible to take advantage of the…

Beginner, Intermediate

42 minutes

Dashboard & FareHarbor

Get Ahead of Your Promotions: Setting Up Campaigns and Promo Codes

Last Updated: September 28, 2020

We know how important promo codes can be for your business, and we also know that setting them up in your Dashboard isn’t always that easy. Which is why we created a webinar to help you better understand how…

Intermediate, Advanced

37 minutes

Business Management Tips

Managing Your Connectivity with Online Travel Agencies

Last Updated: October 26, 2020

Are you looking for help navigating the world of online travel agencies? Managing all of your connections can be time-consuming, but with the right tools and guidance from FareHarbor, we can make it easy! Join our FareHarbor…

Beginner, Intermediate

52 minutes

Business Management Tips
COVID-19 Resources

3 Tips for Adapting to New Customer Expectations

Last Updated: September 3, 2020

Presented by Podium Guest Speakers: Paris Picard – Senior Account Executive Jason A’alona – Head of Retail In the wake of a COVID-19 pandemic, the need to adapt is critical. Your customers now expect frictionless,…

All Skill Levels

60 minutes

Local Strategies
Websites

Better Data, Better Decisions: Using Consumer Narratives with Google Analytics

Last Updated: October 2, 2020

Join our Google Analytics experts as we explore different ways you can utilize data to better understand your audience. We’ll walk through the customer journey and dive into consumer narratives based on location. Learn how you…

Beginner, Intermediate

45 minutes

COVID-19 Resources
Dashboard & FareHarbor

Managing Your Dashboard for Success – July 2020

Last Updated: September 28, 2020

As the current circumstances continue to change daily, it’s important that your team is able to manage your FareHarbor Dashboard efficiently. Join our experts as they guide you and your staff through everything you need to…

Beginner, Intermediate

65 minutes

COVID-19 Resources
Digital Marketing

Demystifying the Digital Landscape: Exploring Digital Marketing Trends in Light of COVID-19

Last Updated: September 3, 2020

As the world navigates a global pandemic, online habits and buying behaviors are drastically shifting. As a result, we must all transform how we attract potential customers by using digital marketing strategies effectively while remaining mindful of the…

All Skill Levels

42 minutes

Business Management Tips
COVID-19 Resources

Preparing for Your Comeback: Steps to Take When Re-Opening

Last Updated: September 28, 2020

As many businesses begin to start the process of re-opening, it’s important to take all the necessary steps to ensure a safe and successful return. This webinar will go over things to consider and steps…

All Skill Levels

56 minutes

COVID-19 Resources
Local Strategies
SEO

Strategies to Optimize Your Local SEO

Last Updated: September 3, 2020

Presented by SEMrush Guest Speakers: Jenna Fehrle – Enterprise Customer Success Manager Ryan O’Donnel – Enterprise Customer Success Manager As businesses begin to reopen, it’s more important than ever to optimize your local search criteria.…

Beginner, Intermediate

38 minutes

COVID-19 Resources
Dashboard & FareHarbor

Handling Disputes During COVID-19

Last Updated: September 28, 2020

As credit card disputes are on the rise due to cancellations in travel plans and the ongoing uncertainty of COVID-19, it’s important that you understand the dispute process and are prepared for how to handle…

All Skill Levels

75 minutes

Business Management Tips
COVID-19 Resources

4 Strategies to Increase Direct Bookings After a Crisis

Last Updated: September 28, 2020

Hosted by Arival – View the Recording Speaker: Drew Barrett, VP Sales – EMEA, FareHarbor We know travel will return, and the operators that use this downtime to learn and improve their online presence will…

All Skill Levels

58 minutes

Email Marketing

3 Best Email Campaigns for Tour Operators

Last Updated: September 3, 2020

Presented by Sunstone Digital Marketing Guest Speaker: Lesli Peterson – Owner, Sunstone Digital Marketing Maybe you thought email marketing didn’t make sense for experience providers, so you never bothered trying. Or maybe you attempted a…

Intermediate

48 minutes

Business Management Tips
Virtual Experiences

Create Your Own Virtual Experience: A Time for Innovation

Last Updated: September 28, 2020

As many tour operators are forced to temporarily close their doors, it’s important to think about new ways to generate business remotely. Whether that means taking to social media to engage with your audience or…

All Skill Levels

41 minutes

Content Marketing
SEO

Creating Website Content to Drive Online Traffic

Last Updated: August 12, 2020

Learn how to unlock strategies that can increase your website traffic by posting the right content on your website. Keep your website growing and changing by updating relevant content as well as starting a blog!…

Beginner

44 minutes

Dashboard & FareHarbor

Improving Customer Engagement and Conversions With Your Dashboard

Last Updated: September 28, 2020

Having a hard time pinpointing confusing areas of your booking flow? Fine-tune your dashboard to convert online bookings. We cover booking flows, decision trees, bookability settings, high-resolution photos, item descriptions, and more. By the end…

All Skill Levels

70 minutes

Business Management Tips
Social Media

Build Your Brand with Social

Last Updated: September 28, 2020

Not sure how to turn your social media and email marketing strategies into money-making machines? All the tools you need are right at your fingertips… literally. Learn the importance of building your brand’s online presence…

Beginner, Intermediate

44 minutes

Business Management Tips
Websites

Save Money & Drive Revenue with Online Conversions

Last Updated: September 28, 2020

Seeking a more cost-effective way to increase revenue without paying for ads? By optimizing your website to improve your conversion rate, you’ll not only save money but also find it’s easier than spending money to…

All Skill Levels

41 minutes

Email Marketing

Connecting with Your Customer Through Email Marketing

Last Updated: September 28, 2020

Looking for ways to stay in contact with your customers? Email marketing is a quick and easy way to engage with past and future customers. We’ll go through the best ways to set yourself up…

Beginner

61 minutes

SEO

Understanding SEO: Tips to Make the Biggest Impact

Last Updated: September 28, 2020

Want to improve your online search presence, but don’t really know where to start? Join in as we discuss the key elements to understanding search engine optimization as well as what you can do to…

Beginner, Intermediate

43 minutes

COVID-19 Resources
Dashboard & FareHarbor

Managing Your Dashboard for Coronavirus Response – March 2020

Last Updated: September 28, 2020

This webinar will provide answers and insight on things like refunding and rebooking best practices, how to handle gift cards as credit, communicating with your customers, and other important Dashboard tips to help you stay…

All Skill Levels

80 minutes

Business Management Tips

Give Away Photos and Videos. Grow Your Business!

Last Updated: September 3, 2020

Guest Webinar Presented by Fotaflo and Ride The Bine Do you struggle to easily provide all of your customers with photo and video memories of their experience? Do you want to create long-lasting engagement with…

All Skill Levels

46 minutes

Dashboard & FareHarbor

What’s New at FareHarbor: Feature Releases

Last Updated: October 16, 2020

Interested in learning more about FareHarbor’s latest and greatest new feature releases? View this webinar for a showcase of all the new features released this past year, then start applying them to your Dashboard in…

Beginner

33 minutes

Reputation Management
SEO

8 Ways to Maximize Google My Business for Sales

Last Updated: September 28, 2020

If you want to start targeting local customers and boost your local search visibility, it’s time to get serious about optimizing your Google My Business (GMB) page. Join our session on setting up and maximizing…

Beginner, Intermediate

38 minutes

Business Management Tips
Dashboard & FareHarbor

Expand Your Reach with the FareHarbor Distribution Network

Last Updated: September 28, 2020

Do you have excess capacity that you’re not sure how to fill? Come join our webinar and discover how the FareHarbor Distribution Network (FHDN) makes it easy to distribute your tours/activities on a wider scale.…

All Skill Levels

86 minutes

Business Management Tips

How to Grow a Tour Business

Last Updated: September 3, 2020

Guest Webinar Series Presented by Be a Better Guide and The Sunshine Tribe Be a Better Guide Project and The Sunshine Tribe helps tour and activity entrepreneurs all over the world create, sell and market…

Beginner

65 minutes

Industry Insights

10 Trends Defining Tours, Activities & Attractions

Last Updated: September 28, 2020

Guest Webinar Series Presented by Arival and Unexpected Atlanta Arival has become the defining platform for the Tours, Activities & Attractions sector, with three conferences worldwide, a series of definitive research reports and Arival.travel media…

All Skill Levels

56 minutes

Business Management Tips
Reputation Management
SEO

Understanding the Modern Customer Journey

Last Updated: September 3, 2020

Guest Webinar Series Presented by Podium Over 35,000 local businesses trust Podium to help them get found, get chosen and get connected to their consumers online. This webinar will cover: The evolving customer journey and…

Beginner

30 minutes

Dashboard & FareHarbor

Creating & Updating Items

Last Updated: September 3, 2020

Want to be more hands-on with your Dashboard? This session will go over the basics of creating and updating your items. This session will include the following: The basic steps to create a new item…

Intermediate

27 minutes

Business Management Tips
Dashboard & FareHarbor

Introduction to FareHarbor Reports

Last Updated: September 3, 2020

Looking to dive into the world of FareHarbor reporting? This webinar is a perfect place to start! This session will include the following: Reports terminology Advanced reports: Sales, Bookings, Customers, Custom Field Answers Navigating, customizing…

Beginner

30 minutes

Dashboard & FareHarbor

Managing Your Calendar & Availabilities

Last Updated: September 3, 2020

You spend a lot of time looking at your FareHarbor calendar – and we want to give you the tools to be efficient! Discover different tricks to use when viewing, updating, and creating your calendar.…

Beginner

26 minutes

Dashboard & FareHarbor

Manifest & Check-in Features

Last Updated: September 3, 2020

Efficiency is key when it comes to checking in your guests. Join us on this webinar as we go through tips and best practices for utilizing your manifest. This session will include the following: Manifest…

Beginner

48 minutes

Dashboard & FareHarbor

Dashboard 101: Managing Your Bookings

Last Updated: September 3, 2020

This introductory webinar is great for new FareHarbor users or anyone wanting to brush up on their dashboard knowledge! This session will include the following: Dashboard terminology Basics of the bookings calendar Creating a new…

Beginner

18 minutes

Business Management Tips

Working with Affiliates

Last Updated: September 3, 2020

The more bookings, the better! Join us as we explore how FareHarbor can help enhance your reseller partnerships. This session will include the following: Streamlining the booking process for your third party resellers Benefits of…

Beginner

52 minutes

Pay-Per-Click

Grow Your Business with Pay-Per-Click (PPC)

Last Updated: September 3, 2020

Join us as we go over the benefits of pay-per-click advertising and how it can help grow your business. This session will include the following: Overview of Pay-Per-Click and how it works PPC benefits and…

Beginner

17 minutes

Dashboard & FareHarbor

Custom Field Basics

Last Updated: September 3, 2020

Interested in optimizing your book form but not sure where to start? Custom fields are a huge part of your conversions, and this lesson will teach you some of our best practices. This session will…

Advanced

25 minutes

Dashboard & FareHarbor

Introduction to Resources

Last Updated: September 3, 2020

Have you ever wondered what resources are or how you can manage inventory on FareHarbor? To find the answers and more, join us for our Introduction to Resources webinar! This session will include the following:…

Advanced

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