Webinars

Upcoming Webinars

These are unprecedented times for the world's largest industry. Over the next few weeks, FareHarbor will be providing a series of webinars that will help you get your business optimized and ready to go when normal activity returns. As always, our webinars are free to attend and will be available in both our Americas and EMEA regions, offering several English speaking times for you to choose from.

Please register below for a webinar in English. If you are interested in attending a non-English webinar please view our help doc to see additional dates and times.
  • Tag Business Growth & Management

Preparing for Your Comeback: Steps to Take When Re-Opening

As many businesses begin to start the process of re-opening, it’s important to take all the necessary steps to ensure a safe and successful return.…
Register for Webinar: 05/27/2020
All Skill Levels

On-Demand Webinars

Access our complete library of previously recorded webinars at any time.
  • Tag Local Strategies
  • Tag SEO

Strategies to Optimize Your Local SEO

Presented by SEMrush Guest Speakers: Jenna Fehrle – Enterprise Customer Success Manager Ryan O’Donnel – Enterprise Customer Success Manager As businesses begin to reopen it’s more important than ever to optimize your local search criteria.…
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Beginner, Intermediate
  • Tag Dashboard

Handling Disputes During COVID-19

As credit card disputes are on the rise due to cancellations in travel plans and the ongoing uncertainty of COVID-19, it’s important that you understand the dispute process and are prepared for how to handle…
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All Skill Levels
  • Tag Business Growth & Management

4 Strategies to Increase Direct Bookings After a Crisis

Hosted by Arival – View the Recording Speaker: Drew Barrett, VP Sales – EMEA, FareHarbor We know travel will return, and the operators that use this downtime to learn and improve their online presence will…
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All Skill Levels
  • Tag Email Marketing

3 Best Email Campaigns for Tour Operators

Presented by Sunstone Digital Marketing Guest Speaker: Lesli Peterson – Owner, Sunstone Digital Marketing Maybe you thought email marketing didn’t make sense for experience providers, so you never bothered trying. Or maybe you attempted a…
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Intermediate
  • Tag Business Growth & Management
  • Tag Virtual Experiences

Create Your Own Virtual Experience: A Time for Innovation

As many tour operators are forced to temporarily close their doors, it’s important to think about new ways to generate business remotely. Whether that means taking to social media to engage with your audience or…
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All Skill Levels
  • Tag Content Marketing
  • Tag SEO

Creating Website Content to Drive Online Traffic

Learn how to unlock strategies that can increase your website traffic by posting the right content on your website. Keep your website growing and changing by updating relevant content as well as starting a blog!…
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Beginner
  • Tag Dashboard

Improving Customer Engagement and Conversions With Your Dashboard

Having a hard time pinpointing confusing areas of your booking flow? Fine-tune your dashboard to convert online bookings. Booking flows, decision trees, bookability settings, high-resolution photos, item descriptions and more. By the end of this…
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All Skill Levels
  • Tag Business Growth & Management
  • Tag Social Media

Build Your Brand with Social

Missing the tools to turn your social media and email marketing into money-making machines? All the tools you need are right at your fingertips…literally. Learn the importance of building your brand’s online presence and successfully…
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Beginner, Intermediate
  • Tag Business Growth & Management
  • Tag Websites

Save Money & Drive Revenue with Online Conversions

Seeking a more cost-effective way to increase revenue without paying for ads? By optimizing your website to improve your conversion rate, you’ll not only save money but also find it’s easier than pumping in dollars…
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All Skill Levels
  • Tag Email Marketing

Connecting with Your Customer Through Email Marketing

Looking for ways to stay in contact with your customers? Email marketing is a quick and easy way to engage with past and future customers. We’ll go through the best ways to set yourself up…
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Beginner
  • Tag SEO

Understanding SEO: Tips to Make the Biggest Impact

Want to improve your online search presence, but don’t really know where to start? Join in as we discuss the key elements to not only understanding search engine optimization, but what you can do to…
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Beginner, Intermediate
  • Tag Dashboard

Managing Your Dashboard for Coronavirus Response

This webinar will provide answers and insight on things like refunding and rebooking best practices, how to handle gift cards as credit, communicating with your customers, and other important Dashboard tips to help you stay…
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All Skill Levels
  • Tag Business Growth & Management

Give Away Photos and Videos. Grow Your Business!

Guest Webinar Presented by Fotaflo and Ride The Bine Do you struggle to easily provide all of your customers with photo and video memories of their experience? Do you want to create long-lasting engagement with…
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All Skill Levels
  • Tag Dashboard

What’s New at FareHarbor

Interested in learning more about FareHarbor’s latest and greatest new feature releases? View this webinar for a showcase of all the new features released this past year, then start applying them to your Dashboard in…
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Beginner
  • Tag Reputation Management
  • Tag SEO

8 Ways to Maximize Google My Business for Sales

If you want to start targeting local customers and boost your local search visibility, it’s time to get serious about optimizing your Google My Business (GMB) page. Join our session on setting up and maximizing…
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Beginner, Intermediate
  • Tag Business Growth & Management
  • Tag Dashboard

Expand Your Reach with the FareHarbor Distribution Network

Do you have excess capacity that you’re not sure how to fill? Come join our webinar and discover how the FareHarbor Distribution Network (FHDN) makes it easy to distribute your tours/activities on a wider scale.…
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All Skill Levels
  • Tag Business Growth & Management
  • Tag Dashboard
  • Tag Email Marketing

Boost Holiday Sales with Promo Codes and Gift Cards

The holiday season is right around the corner and we want you to get ahead of the chaos. In this webinar, we’ll discuss ways to get prepared and boost sales during the season utilizing gift cards…
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Beginner
  • 86 minutes
  • Tag Business Growth & Management

How to Grow a Tour Business

Guest Webinar Series Presented by Be a Better Guide and The Sunshine Tribe Be a Better Guide Project and The Sunshine Tribe helps tour and activity entrepreneurs all over the world create, sell and market…
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Beginner
  • 65 minutes
  • Tag Industry Insights

10 Trends Defining Tours, Activities & Attractions

Guest Webinar Series Presented by Arival and Unexpected Atlanta Arival has become the defining platform for the Tours, Activities & Attractions sector, with three conferences worldwide, a series of definitive research reports and Arival.travel media…
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All Skill Levels
  • 56 minutes
  • Tag Business Growth & Management
  • Tag Reputation Management
  • Tag SEO

Understanding the Modern Customer Journey

Guest Webinar Series Presented by Podium Over 35,000 local businesses trust Podium to help them get found, get chosen and get connected to their consumers online. This webinar will cover: • The evolving customer journey…
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Beginner
  • 30 minutes
  • Tag Dashboard

Creating & Updating Items

Want to be more hands-on with your Dashboard? This session will go over the basics of creating and updating your items. This session will include the following: The basic steps to create a new item…
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Intermediate
  • 27 minutes
  • Tag Business Growth & Management
  • Tag Dashboard

Introduction to FareHarbor Reports

Looking to dive into the world of FareHarbor reporting? This webinar is a perfect place to start! This session will include the following: Reports terminology Advanced reports: Sales, Bookings, Customers, Custom Field Answers Navigating, customizing…
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Beginner
  • 30 minutes
  • Tag Dashboard

Managing Your Calendar & Availabilities

You spend a lot of time looking at your FareHarbor calendar – and we want to give you the tools to be efficient! Discover different tricks to use when viewing, updating, and creating your calendar.…
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Beginner
  • 26 minutes
  • Tag Dashboard

Manifest & Check-in Features

Efficiency is key when it comes to checking in your guests. Join us on this webinar as we go through tips and best practices for utilizing your manifest. This session will include the following: Manifest…
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Beginner
  • 18 minutes
  • Tag Business Growth & Management

Working with Affiliates

The more bookings, the better! Join us as we explore how FareHarbor can help enhance your reseller partnerships. This session will include the following: Streamlining the booking process for your third party resellers Benefits of…
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Beginner
  • 52 minutes
  • Tag Pay-Per-Click

Grow Your Business with Pay-Per-Click (PPC)

Join us as we go over the benefits of pay-per-click advertising and how it can help grow your business. This session will include the following: Overview of Pay-Per-Click and how it works PPC benefits and…
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Beginner
  • 17 minutes
  • Tag Dashboard

Custom Field Basics

Interested in optimizing your book form but not sure where to start? Custom fields are a huge part of your conversions and this lesson will teach you some of our best practices. This session will…
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Advanced
  • 25 minutes
  • Tag Dashboard

Introduction to Resources

Have you ever wondered what resources are or how you can manage inventory on FareHarbor? To find the answers and more, join us for our Introduction to Resources webinar! This session will include the following:…
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Advanced
  • 27 minutes
  • Tag Dashboard

Promo Code Best Practices

If you love using promo codes or want to give them a try, view this session to learn our best practices for creating and adding promo codes to your dashboard. This session will include the…
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