Manifest & Check-in Features
Efficiency is key when it comes to checking in your guests. Join us on this webinar as we go through tips and best practices for utilizing your manifest. This session will include the following:
- Manifest settings basics: columns, filters, groupings, displays
- Creating and saving custom manifests
- Exploring manifest types: Availabilities, Items, All bookings, Resource
- Creating and utilizing check-in options
Frequently Asked Questions
Click the Download icon to download the manifest data into a CSV file. This file can then be opened in a program like Excel or Google Sheets.
Click the Print icon to print your daily manifest. You may want to adjust the layout to Landscape mode if you are working with many columns.
When printing information for multiple availabilities, resources, or pickup routes, you have the option to print each individual manifest on a new page. To do this, open the Display options menu and check the box next to “Print each manifest on a new page.”
Note: Any filters or display options you’ve set up will be reflected when printing the manifest.
Yes! We recommend setting up the daily manifest link notification in your Dashboard. This allows the system to send a link to your daily manifest in FareHarbor. It will only be sent if there are bookings for that day. You can also specify when you want to receive the notification.
To turn on this notification:
- Go to the Settings section of your Dashboard and select Users & Permissions
- Click Edit next to the name of the user you want to update
- Click the Account tab
- Click the Email Notifications tab
- Select which emails to subscribe to, and when they should be sent, if needed
- Click Save
The manifest is exclusively set up as a daily itinerary, making it an effective tool for day to day management. If you prefer to see a weekly view, we recommend creating a custom view in your booking calendar.
The custom calendar can be set up as a grid view filtered for days that have bookings or you can run a Bookings report (which you can save for future use). If you have questions about setting this up just reach out to our Support team!
Absolutely! By default, the manifest will show all of your bookings for a given day, organized by availability. You can customize this view using filters and display options, then save your settings as a custom manifest and easily return to them later. This help page will walk you through all your options!
Guests marked as no-shows in the manifest will not receive automatic follow-up emails. If all customers on a booking have been marked as no-shows, automatic follow-up emails will be disabled by default. This includes TripAdvisor Review Express emails if you have them set up.
To manually enable or disable the automatic follow-up email on a booking, open the booking and locate the Send email or text option. Click the gear icon to the right and select Disable follow-up email. Then click Save.