At FareHarbor every member of our team is wrapped up in your success and we pride ourselves on making your life easier. From our top-rated 24/7 customer support to our intuitive, highly-customizable features streamlined to, we’ve got your back in all aspects of running your business. 

No matter what compelled you to join FareHarbor, we hope you’ve taken advantage of all the resources we offer – like the hundreds of growth-focused resources right here on Compass! Use this guide as a refresher on a just a few perks of using FareHarbor to grow your business – and bookmark it to come back to later!

1. First-in-Class 24/7 Support

Chances are you’ve probably chatted with our friendly, multilingual support team at one point or another during your journey with FareHarbor. But did you know that the team is available 24/7? You can call or email us any time of day or night – even on holidays! Plus, we offer an extensive Help Center that we update regularly if you like to do your own troubleshooting.

2. Customized Business Solutions

Is there a feature you’re looking for that would make running your business easier? Maybe you operate a theater and want to let guests book specific seats. Or perhaps you’d like to provide contactless solutions like QR scanning. We know there’s no one-size-fits-all solution when it comes to booking software, and we’re sure to have a feature to help with all of your business needs. 

3. Seamless API Connections

Expand your reach by connecting with all the major OTAs in the industry through one Dashboard. Ditch the burden of establishing multiple contracts and let the FareHarbor Connect team instantly connect you with OTAs and local travel platforms in your area. Learn more on our connectivity page. 

4. Robust Reporting Functionality

Manage, track, and report on all your booking activity through one centralized, convenient Dashboard. Here are just a few of the things you can do with FareHarbor reporting.

• Generate sales reports to understand your current liability or determine your payouts and refunds for accounting.
• Pull contact information from previous customers to build your CRM/email list or identify where customers are coming from to inform future marketing efforts.
• Break down the sources of your revenue to identify your top performing sales channel.

Create and customize as many reports as you need to manage and grow your business. Get an introduction to FareHarbor reports in this webinar or learn more in the Help Center.

5. Access to Partners & Local Resellers

Got extra spots on your kayak tour? How about a painting class that’s only half-full? We can help! The FareHarbor Distribution Network (FHDN) helps you partner with fellow FareHarbor businesses to sell each other’s tours, giving you access to a wider audience of potential bookers. You can also have your tours distributed through popular websites like Hawaiian Airlines and our own micro online tour agencies. Learn more about the FHDN here. 

6. Growing List of Software Partners

Our ever-growing suite of software partners and integrations will help you streamline your business operations. We actively look for third-party softwares and applications that we can integrate with FareHarbor to increase efficiency. Whether you’re looking for email marketing and photo sharing tools or review management and digital waiver services, we provide seamless integrations with industry-leading systems that offer unique support for your operational needs.

At the end of the day, your booking software should work as hard as you do to further the growth of your business. No matter what unique needs you have as a business, we’re here to make your life easier. Be sure to take advantage of these FareHarbor features!