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3 FareHarbor Reports to Determine Customer Booking Patterns
Do you have a good understanding of how far in advance your customers typically book? How about which activity start times are most popular? Eliminate the guesswork by running three quick and easy reports right…
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Boost Your Social Media Strategy with Competitor Analysis
We’re all competing for followers’ attention on social media. And while you should be focused on the unique value and point of view that your business offers on these platforms, there are many benefits to…
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Use Crew Roles and Notifications to Improve Customer & Staff Experience
Running an organized, efficient business is one of the key factors of customer satisfaction. When customers have to wait for an activity to start because of delays or other problems, they’re more likely to leave…
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Tailor Your Website with Google Optimize
March 2023 update: Please note Google Optimize will be discontinued in September 2023. Head over to this guide for details on what this means for your website, how to save your data, and what tools…
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3 Questions to Ask Yourself When Creating an SEO Strategy
There are so many different aspects to SEO, from technical considerations like schema markup to content, keywords, and local strategies. So when you’re putting together your SEO strategy, it can be difficult to know where…
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7 Customer Service Tips to Give Your Guests an Amazing Experience
Tour and activity providers must have stellar customer service skills in order to run their business more smoothly, get positive reviews, and stay successful. You and your employees interact with guests every day, and while…
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Improve Your Social Media ROI: 5 Strategies
Social media can be as time-consuming as you allow it to be — both as a user and as a marketer. But as a business owner, you might feel like it’s not worth the time…
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How to Find & Hire Tour and Activity Employees
Whether you’re preparing for your busy season or need to fill vacancies in your staff, hiring employees is one of the most important things you can do for your business. Putting the right people on…
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Outdated SEO Practices to Avoid (And What to Do Instead)
SEO best practices can quickly go out of fashion since search engines like Google make constant updates to improve their algorithms. We know it can feel difficult to stay up to date on the best…
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Travel Trend: Welcome Dogs on Tour!
Looking for additional ways to market your tours and draw in new customers? Offer dog-friendly activities! These days, it seems like more and more people love to travel with their furry, four-legged friends. In fact,…
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