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You Asked, We Answered: Review FAQS (That You’ll Actually Use!)
Online reviews got you a little confused? It’s no surprise – there are a lot of moving parts when it comes to reviews – from choosing the most important review platforms to understanding how to…
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Did You Know: Google Reviews Affect Your PPC Ads
In previous Compass guides, we’ve talked a lot about the importance of reviews when it comes to boosting your reputation, improving your local SEO, and more. But did you know that the reviews your business…
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6 Tips to Write & Design a Winning FAQ Page
One of the top benefits of writing detailed tour/activity descriptions is that it reduces the number of people calling with questions about the experience, freeing up more time for you to manage other aspects of…
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Protecting Your Business: 5 Strategies to Minimize No-Shows and Cancellations (Part 1)
No-shows and last-minute cancellations can be extremely frustrating for operators. Not to mention the fact that they can cause a loss of revenue, fewer tips for your employees, unplanned changes in staff schedules, and disgruntled…
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You’re Not Alone! 5 Common Operator Pain Points Solved
With 1,400+ operators currently in Community (and counting), we are able to get firsthand insight into the problems our clients are facing. And this helps us identify which topics you want to see on Compass.…
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5 Success Strategies to Try in Your Off Season
Ah, the off season. That time of the year when your Colorado kayaking company needs to take a break from the cold weather or your Arizona hiking tour has to stop to avoid heatstroke in…
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Gaining a Competitive Edge: How Tour Operators are Using AI
AI is a trending topic in pretty much every industry, and the tours and activities industry is no exception! If you’re already a member of the FareHarbor Community, you might have seen the buzz about…
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Weathering the Storm: Guidelines for Managing Weather-Related Challenges in Outdoor Activities
If you are an outdoor activity provider offering experiences like walking tours or biking excursions, you are no stranger to unpredictable weather conditions. From rain and wind to heatwaves and other issues, maintaining customer satisfaction…
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Local SEO: What Are Google’s Local Justifications?
The main goal of the Google search engine results page (SERP) is to offer searchers the answer to their question as quickly and easily as possible. To this end, the SERP is full of features,…
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Tour Guide Training: 5 Strategies for Success
As a tour operator, you want to get people talking about your business, and one of the best ways is to employ tour guides that make the experience amazing for your guests. Much of this…
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