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FHDN bookings are generated in two forms:
- Via API - A booking is originated & paid for in an Online Travel Agency (OTA)’s booking system and pushed into FareHarbor through an API connection. For these bookings, you will receive your net rate the month after the activity occurs.
- Via Referral Links - A booking is originated & paid for via FareHarbor (similar to an online booking on your website), the only difference is that the booking took place on the website of an Affiliate. For these bookings, you will receive payment up front, and owe commission after the activity occurs.Did You Know: With this method, you can also be an affiliate on the FHDN and sell the tours & activities of other FareHarbor clients on your own website or confirmation emails.
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- Increase your bookings through more visibility from affiliates - from local bloggers to global OTAs like Trip.com, Civitatis, Klook, Veltra, Virgin Experience Gifts, and more.
- FHDN Referral links come in as regular online bookings, with next-day payouts and the ability to modify and cancel as usual.
- Enjoy automated invoicing and affiliate payouts.
- Earn passive income by also becoming an affiliate on the FHDN which allows you to sell the tours and activities of other FareHarbor businesses in your area.
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- FHDN Referral Links: If your activities are sold through FHDN Referral links you’ll pay 20% commission on all bookings generated.
- FHDN API Bookings: If your activities are sold through the API, you’ll pay 25% commission on all bookings generated.
- Great news - you can! By joining the FHDN as an affiliate from the signup button on this page, you have the chance to sell other companies’ tours and activities if they are also on the network, and you will receive 15% commission on any bookings generated. FareHarbor handles the transfer of commission to you as an affiliate, guaranteeing that you receive the commission you are owed. You can access reports in your Dashboard (“FHDN Reports”) to track performance, and you will receive a monthly invoice for the commission earned. Commission will be deposited into your account on the 10th business day of the month following the activity date.
- Yes, you may sign up as an affiliate and not have your tours and activities sold or vice versa. We have two contracts: one opting you in so your services can be distributed (Provider Participation Agreement) and one opting you into selling other FareHarbor businesses’ services (Affiliate Participation Agreement). You will need to sign both agreements if you would like to do both.
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Once you sign up for FHDN, your items will be available in the FHDN Directory of tours and activities, for FHDN affiliates to display on their sites/platforms. It takes time for the affiliates to start distributing your items and generating interest and bookings for each specific type of Item. Affiliates choose which items they want to sell based on their target market. Bookings are not guaranteed through FHDN, as with any affiliate you may work with.
It is important to ensure your items have high quality images, clear description and updated pricing to enhance the attractiveness of the item.
- Yes, if you are concerned about opening your availability to more affiliates, we recommend utilizing our new affiliate rules feature. This tool enables you to control which affiliates have access to your items and availability, and when they can book. Learn more here.
- The commission rates are non-negotiable.
- Yes, if you wish not to be enrolled in one of the two booking methods (FHDN Referral Links or FHDN API). Please complete this form. Please note that you’ll need to give FareHarbor 30 days notice if you wish to opt out of the Network.
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- USA
- Canada
- Puerto Rico
- Europe (All countries that have EUR currency)
- United Kingdom
- Australia (From 01 July 2024)
- New Zealand (From 01 July 2024)
Join the Network!
The FareHarbor Distribution Network (FHDN) makes it easier than ever to create partnerships. Participants in the network can promote other operators’ activities while also having their own experiences distributed online through resellers like local travel platforms, blogs & influencers, hotels, airlines, and industry-leading OTAs around the world — without the burden of establishing multiple contracts.
The FHDN is FareHarbor’s affiliate program, which is designed to help streamline how you manage your reseller relationships by finding affiliates, automating contracts & invoicing, and managing commission payments. There are two booking methods through the FHDN: Referral Links & API Bookings.
The FHDN is FareHarbor’s affiliate program, which is designed to help streamline how you manage your reseller relationships by finding affiliates, automating contracts & invoicing, and managing commission payments. There are two booking methods through the FHDN: Referral Links & API Bookings.
*Providers must be using Stripe or Adyen as a payment processor to join the FHDN.
Benefits of Joining the FHDN
One Single Contract
Make your inventory available to a multitude of affiliates with one single agreement.
Get More Bookings
Attract new customers beyond your organic traffic. Our local and global partners will promote your tours to a wider audience.
Everything In One Place
All bookings will flow through FareHarbor into your set availabilities, regardless of the affiliate. Bookings made through the Referral Links or API are just like online bookings made on your websites.
Get Paid
Spend more time focusing on your business. All invoicing and payments are automated by FareHarbor, in your FareHarbor Dashboard.
FHDN Affiliates
Frequently Asked Questions
General
FHDN Booking Links
- If your activities are sold through the program, you’ll pay out 20% commission on all bookings made through the program. FareHarbor handles the transfer of commission from you to the affiliate, guaranteeing that the correct amount of commission is paid. Commission will be transferred out of your account on the 5th business day of the month, based on activity date, and deposited into the affiliate’s account on the 10th business day of the month.
- Tax Invoicing: Once a booking is generated, you can expect to see your Tax Invoice on your Fareharbor Dashboard at the beginning of the following month. Reporting: You will be able to see all bookings generated on your Fareharbor Dashboard at the beginning of the following month.
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If you are a US client, commission is pulled from one of the following places:
- If you have money in your FareHarbor account that has not already been paid out, commission will be pulled from here.
- If you do not have money in your FareHarbor account, commission will be pulled from your Refund Reserve.
- If you do not have money in your Refund Reserve, commission will be pulled from the bank account connected to your FareHarbor Dashboard.
- If you have money in your FareHarbor account that has not already been paid out, commission will be pulled from here.
- If you do not have money in your FareHarbor account, commission will be pulled from your Refund Reserve.
- If you do not have money in your Refund Reserve, FareHarbor will reach out to you ahead of your scheduled payout to request that you add money to your Refund Reserve. Failure to keep funds in your account for monthly payments could result in a number of consequences, including being removed from the program entirely.
- When you join the FHDN, we recommend that you set up your Refund Reserve to always have at least $200, and make use of the Recurring Transfer feature, to ensure you always have funds available for refunds and commission payouts.
- You can only opt into FHDN if you are using Stripe or Adyen. FHDN is not currently supported if you are using PayPal as your payment processor.
- The credit card fee is paid by the activity provider. So, if someone books Company A’s activity from your website, all of the money will flow to Company A and Company A will pay the credit card fee.
FHDN API Bookings
- Existing contracts with affiliates that are part of the FHDN API network will override the FHDN API terms. You are able to work with any affiliates you wish and have whatever payment and commission structure you would like. FHDN API is designed to help operators add additional connection options.
- The OTA collects full payment, and will pay the client's net rate of 75% to FareHarbor the following month from the date of the activity. FareHarbor will deposit the net rate into your bank account in your FareHarbor Dashboard during the first 10 days of that same period. For example: if a booking took place on the 18th of June, then the client will be compensated within the first 10 days in July.
- Once a booking is generated, you can expect to see all of the same reports you currently use to track your affiliate bookings.
- If you cancel a booking in FareHarbor that was generated by a FHDN affiliate, the affiliates will not be alerted, so the affiliates need to be made aware. If there is an emergency or a weather issue or some extenuating circumstance and the tour needs to be canceled, please contact FH Support, we will let the FHDN affiliate know they need to cancel the booking.
Become a FareHarbor Distribution Network Affiliate
Join the FareHarbor Distribution Network as an affiliate and gain easy, direct access to our network of thousands of bookable activities. We’ll handle the set up, contract and payments for you.