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- Reputation Management
Checklist: How to Thoughtfully Handle Customer Complaints
Beginner,
Intermediate
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Are you making the most of your company’s online presence? Reviews and ratings can make or break a business, so promoting good reviews is essential for growth. This video covers the importance of your company’s online reputation and how you can ask your customers to leave reviews after their tour. Discover the top review sites where you should list your business and some helpful tips for requesting guest feedback and featuring good reviews on your website and social media accounts. Learn how to get set up on Google My Business (and why you need a GMB page) and watch the reviews roll in!
Check out the next video in this series – Reputation Matters Part 2: Responding to Online Reviews.
Learn more about FareHarbor’s partnership with Podium – a review management program – on our Software Partners page.