Access to best-in-class support for all of our clients across the globe is undoubtedly one of the top perks of working with FareHarbor. Whether you want to have a one-on-one phone call, an email conversation, or explore our countless learning resources — we are always here to help when and how you need us.
You already know you have top-rated support around the clock, but how do you get the most out of it? Follow our checklist to learn about all of our Support best practices, which will also help you get more time back in your day!
When and Where to Get Help From FareHarbor
The type of question you have or information you need to acquire will dictate which FareHarbor resource you should tap into!
How to Properly Submit a Support Ticket
When you have an issue, we all want it to be solved as fast as possible. Follow these steps to streamline your support ticket process.
What to do After a Support Ticket Solution
Here are a few tips to enable the Support team to effectively and efficiently work with you to find a solution.
The FareHarbor Support team, Help Center, and Compass all exist to help your operations become more efficient. Follow these tips to make your experience with FareHarbor as smooth as it can be.
